Home
Region
China
International
Travel Sectors
Online & Travel Tech
Accommodation
Air Travel
Distribution
Opinions
Brief & Review
Destinations
Business & MICE
Transport & Mobility
Corporate News
Insight
Funding
M & A
People
Reports
Marketing
Trends
Events
About
Search results for “Guest Insights”
Accor and Alibaba Group enter into strategic partnership
11/08/2019
|
9:32:23 AM
|
The two innovative companies join forces to develop a series of digital applications and loyalty programs to improve the consumer and traveler experience over the next five years.
Alibaba, Universal Beijing Resort announce strategic partnership
10/17/2019
|
11:48:02 AM
|
Universal Beijing will leverage the Alibaba Business Operating System to digitize the operations and management of the theme park.
Hotels in China dig deep to evaluate what makes data an asset
08/05/2019
|
4:59:49 PM
|
The result-oriented approach is starting to stand out as hotels are now assessing ways to use insights, both via automation for digital touchpoints as well as equipping their staff at a property level, to serve their guests better.
Global CRM Study: The state of CRM and guest data management
09/05/2019
|
3:51:26 PM
|
Personalization is the path to better guest relations.
Private equity firm Accel-KKR’s latest fix: hotel enterprise software
09/03/2019
|
6:38:01 PM
|
Combining many services might lead to significant profits years from now when Accel-KKR cashes out. It may want to sell a rollup to a platform giant like Amadeus, Oracle, and Sabre.
Marriott looks to China for travel innovators
07/05/2019
|
2:31:30 PM
|
The world's largest hotel group shortlisted 7 startups in China, mainly from IoT, AI, AR and other digital services, to present their vision of the future of elevated guest experiences.
What happens to rate parity when Airbnb is an online travel agency?
06/13/2019
|
6:05:16 PM
|
As lines blur between platform and provider, there are some real questions around rate parity and price competitiveness in this brave new world.
Invigorating a hotel with a fresh design - how Wyndham is doing it?
05/17/2019
|
11:42:19 AM
|
Hotel companies need to come up with a design that not only reflects lifestyle and social elements of guests but also has to remain true to a brand’s essence and tone.
1
2
3
4
5
6
7
8
9
10
READ MORE
FOLLOW US
WEEKLY NEWSLETTER
Join our 85,000+ subscribers and stay updated on the lastest China travel news
MOST POPULAR
1
Chinese, Japanese tourist numbers help lift Philippines visitor arrivals in 4 months
2
Lifestyle hotelier Atour reports more than 600% rise in annual profit
3
China welcomes over 1.98 million visa-free visitors in Q1
4
Why is average flight capacity increasing at fastest rate ever?
5
China's largest bank to provide $41 billion in tourism financing
©2022 广州力矩资讯科技有限公司
粤ICP备06070077号
Tell us more about yourself!
*
Airlines
Hotel/Sharing Accomadation
OTA
Travel Agency/Ticket Agent
Destination
Tourism Board
Transportation
TMC/MICE
Comprehensive Tourism & Culture Enterprise
GDS
Cruise
Digital Marketing
Tourism Technology
Tourism Services
Others
Cancel
Subscribe